Releaso Terms of Use

These Terms of Use (hereinafter referred to as "Terms") define the conditions under which the User may use the Releaso system and other services in accordance with these Terms.

UAB Releaso (a company registered in Lithuania, registration number 306774870) or its affiliates ("we," "our," or "us") provides its services through its website https://goreleaso.com/ and associated mobile applications and products (collectively referred to as "Services" or "Releaso"). Before using our Services, carefully read these Terms of Service ("Terms") and any other policies or notices on our website or in our mobile applications.

By using Releaso, you agree to comply with these Terms, as well as the rules and provisions, including any changes. If you do not agree with these Terms of Use or any related rules and provisions, do not use Releaso.

By accessing or using any or all Services, you explicitly confirm that you have read and understood these Terms, and you agree to abide by these Terms.

Each Releaso User must be aware of the potential risks associated with trading Virtual Assets, engaging in transactions, exercising caution, and trading responsibly within their own means. Decisions regarding participation in transactions or operations with virtual assets must be made by you independently. Releaso is not a bank. Virtual assets are highly volatile, meaning their price can fluctuate from extreme highs to extreme lows and vice versa within a short period. We do not provide investment or advisory services and are not responsible for the use or interpretation of information from official Releaso sources, media, or other communication channels. We are solely the provider of the Releaso Services specified in these Terms.

Releaso implements various programs and activities, such as referral programs, bonus programs, and others. Releaso reserves the right to change the terms of these programs and activities at any time without prior notice.

1. Right to Use

1.1. You confirm that you are an individual over 18 years of age and have the legal capacity to enter into this Agreement. The use of Releaso is permitted only to individuals over 18 years of age. The use of Releaso by individuals under the age of 18 is prohibited, and we are not responsible for any consequences resulting from the use of Releaso by individuals under 18 years of age.

1.2. To be eligible to use Releaso, you also confirm the following:

• You are legally capable of complying with these Terms, have the right to enter into a binding agreement, and use the Services following applicable laws and/or any other relevant regulations;
• You are not a resident of any sanctioning jurisdictions or subject to sanctions under any trade embargoes, resolutions of the United Nations Security Council ("UNSC"), the financial sanctions regime of Her Majesty’s Treasury, the Specially Designated Nationals and Blocked Persons List maintained by OFAC, any list of individuals or entities acting against U.S. national security or foreign economic interests, or any other relevant sanctions list;
• You have not been previously suspended or denied the right to use the provided Services;
• Your use of the Services does not violate any general and/or applicable laws and regulations, including, without limitation, anti-money laundering, anti-corruption, and anti-terrorism financing laws;
• You are the sole owner of one User Account. The use of more than one Releaso User Account is prohibited.

1.3. You may only use our Services if it is permitted by the laws of your jurisdiction. For the avoidance of doubt, you may not use our Services if you are in or are a citizen or resident of any state, country, territory, or other jurisdiction where your use of our Services would be illegal or otherwise violate any applicable laws. Please ensure that these Terms comply with all laws, rules, and regulations that apply to you. You agree that you use our Services only with legally obtained funds that rightfully belong to you. By using Releaso, you represent and warrant that you comply with all the compliance requirements stated in these Terms.

2. Definitions

2.1. Releaso is a software platform providing a list of services outlined in these Terms of Use. The official website of Releaso: https://goreleaso.com/ (the "Website").

2.2. Virtual Assets are cryptocurrencies, digital currencies, crypto assets, and other similar terms that refer to, for example, Bitcoin or Ethereum, as well as other assets.

2.3. User Account is a personal account registered by the User to gain access to the Services.

2.4. AML/CFT Policy refers to the rules of conduct aimed at preventing money laundering and financing of terrorism, developed by Releaso following applicable laws, and which are an integral part of these Terms.

2.5. Fiat Money is a currency issued by a government, recognized as legal tender at the legislative level in the issuing country, and suitable for exchange with other currencies.

2.6 Application is an expression of intent to use one of the Services provided by Releaso by filling out an electronic form on the terms described in this Agreement and specified in the Application itself.

2.7. You / Your or Client / User refers to the individual who has agreed to all Terms and other relevant policies and uses the Releaso Services.

2.8. Platform is a partially automated online system located on the Website and in the Releaso application, which is managed by Releaso.

3. Services

3.1. Releaso provides services using Virtual Assets, such as topping up the User Account, storage, exchange, or transfer, and other operations involving Virtual Assets, services for exchanging Virtual Assets for Fiat Assets and vice versa using a Hosting Wallet and payment cards, as well as any other services unless otherwise specified in the Terms.

3.2. Payment card services are provided by Quicko sp. z o.o., with a registered address at Sienkiewicza 49, 42-600 Tarnowskie Góry, Poland, https://www.quicko.pl/. By using this service, you accept the Terms of Use and Privacy Policy of Quicko sp. z o.o.

3.3. Hosting Wallet services are provided by WhiteBit, with a registered address at https://whitebit.com/. By using this service, you accept the Terms of Use and Privacy Policy of WhiteBit.

3.4. You agree that the Company specified in section 3.3 of these Terms retains all Virtual Assets, including those Virtual Assets obtained as a result of providing services for exchanging Fiat money for Virtual Assets, which are or will be provided by Releaso in the future.

3.5. You authorize the Company specified in section 3.3 of these Terms to perform all necessary actions, including but not limited to, opening a User Account in your name on their platform. You agree that the balance of your Virtual Assets will be displayed on your Releaso balance.

3.6. You agree that Virtual Assets that are transferred or will be transferred to the Company specified in section 3.3 following these Terms will be considered interchangeable with the Virtual Assets of other Users also held by the Company specified in section 3.3. You grant Releaso the right to provide the Company specified in section 3.3 with all necessary information to fulfill these Terms.

3.7. We reserve the right to suspend, restrict, or terminate your access to one or all of our Services, as well as suspend, restrict, or deactivate your User Account if:

• 3.7.1. This is required by applicable law;
• 3.7.2. Transactions conducted by you raise reasonable suspicions of fraud, unauthorized use of the Services, money laundering, terrorism financing, or other financial crimes.

4. Effective Date. Amendments to the Terms

4.1. The Terms become effective as soon as you click the “I Agree” button. By doing so, you confirm that you have carefully read and agreed to these Terms, the Privacy Policy, the AML/CFT Policy, and other rules and provisions. For information about how we collect, use, and disclose information obtained from our Users, please see our Privacy Policy at https://goreleaso.com/policies/privacy-policy. You acknowledge and agree that when using our Services, we may collect, use, and/or disclose your information (including any personal data you provide us) following our Privacy Policy.

4.2. We reserve the right to modify, update, supplement, or discontinue these Terms at any time. Such modified Terms, as published, take effect immediately unless stated otherwise. The effective date at the top of the Terms informs you of the most recent version. You should regularly check our website to stay informed of any changes and decide whether to accept the updated version of these Terms. If you continue to use Releaso after any update or change to the Terms, you will be deemed to have accepted the modified Terms. If you do not agree with the Terms or any update or change to the Terms, you must stop accessing or using our Services. Our Services evolve over time, and we may change or discontinue all or part of the Services at any time without prior notice and at our sole discretion.

4.3. Your continued use of Releaso implies your full acceptance of the Terms, Privacy Policy, AML/CFT Policy, and other rules and provisions, including any changes. Using Releaso is prohibited if you do not agree with these Terms, the Privacy Policy, the AML/CFT Policy, and other rules and provisions, including any changes.

5. User Account

5.1. To use all features of Releaso, you must create a User Account and go through the identification process.

5.2. The term “User Account” refers to the account created by you on the Platform. You may only create one User Account. You can create one or more additional accounts provided that you are using one User Account. When creating a User Account, you agree to provide the necessary personal data for identity verification. This information will be used to verify the identity of Users.

5.3. By creating a User Account, you confirm that all the information you provide is accurate, valid, up-to-date, and complete. Releaso reserves the right, at any time and at its sole discretion, to require additional documents and information and/or updated documents and information previously provided. Failure to comply with these requirements may result in the temporary or permanent suspension of Services and/or the deactivation of the User Account.

5.4. You can create a unique User Account name (nickname). Your nickname must not violate any copyright or other third-party rights, or the law. Otherwise, we reserve the right to refuse registration of a User Account with such a nickname.

5.5. If no operations are detected on the User Account for one year, a fee will be charged, and Releaso reserves the right to delete the User Account as stated below. First, Releaso will notify the User of the upcoming changes to their User Account and its forced deletion after 6 months. If no activity is detected on the User Account within 10 days of notifying the User, a monthly fee equivalent to 20 USDT will be charged to the User's Account in favor of Releaso. If there are insufficient funds on the User's Account or the balance runs out, the fee will not be charged. If, after Releaso notifies the User of the changes, the User begins to regularly use their User Account within 6 months, the fee charges will stop.

5.6. Releaso reserves the right to delete the User Account 6 months after informing the User about this. In this case, all funds available in the User Account will be irrevocably lost without the possibility of recovery, reimbursement, or compensation to the User.

6. Processing of Applications

6.1. The process of obtaining a Service or receiving any information about the process of providing it is managed through the relevant functionality of Releaso. The initiation of a Service process and its management are carried out by the User by creating an Application via Releaso.

6.2. The term "Application" refers to:

• Your purchase of virtual assets from Releaso; or
• Your sale of virtual assets to Releaso; or
• Your initiated deposit of virtual assets into your Wallet; or
• Your initiated withdrawal of stored virtual assets to another public blockchain address.

Each Application is a bilateral transaction between Releaso and you. These transactions may be delayed due to errors in blockchain networks or other unforeseen circumstances beyond our control. We will make every necessary effort to resolve the situation promptly and complete the transaction as quickly as possible.

6.3. The Hosting Wallet service is provided by the company referred to in clause 3.3 of these terms. The term "Wallet" refers to your virtual asset wallet, which was created on Releaso at your request. A Hosting Wallet is a secure digital wallet designed for storing, transferring, and conducting other operations with Virtual Assets. The Wallet ensures communication between different providers and blockchain services, allowing you to perform a wide range of actions with Virtual Assets. The Wallet enables the use of payment methods such as deposits and withdrawals in Fiat Currency.

6.4. Transactions such as deposits, withdrawals, exchanges, and transfers of Virtual Assets cannot be reversed. Once the Transaction Details have been sent to the network, they cannot be canceled or modified.

6.5. Before using the Services, you need to fund the Virtual Assets in your User Account. Transactions on Releaso are subject to certain Fees, which may be deducted from your User Account balance.

6.6. The withdrawal of Virtual Assets is available at any time, at your discretion, subject to current restrictions and provided that you have enough Virtual Assets to cover the relevant Fees.

6.7. You are solely responsible for the accuracy of the information (including addresses, numbers, and any other necessary account details) provided for conducting transfers, withdrawals, and any other transactions. We strongly recommend that you double-check the accuracy of the information you provide to receive the Service.

6.8. You also acknowledge that you are aware that transferring any Virtual Assets to an incorrect address or transferring any type of Virtual Assets not supported by Releaso will result in the irreversible loss of those Virtual Assets. We are not responsible for any such loss of Virtual Assets.

6.9. You can access your User Account only by the methods you used when registering your User Account.

6.10. In the event of losing access to your phone/device or User Account, you must immediately notify us. Otherwise, we cannot guarantee the security of your assets.

6.11. If you have lost your phone/device and/or access to your phone number and/or email address, to restore access to your User Account, you must contact Releaso's support service, undergo the identification process, and provide all evidence that the phone number and/or email address belongs to you. We reserve the right to refuse to restore access to your User Account if the evidence provided is insufficient.

6.12. Blockchain networks are decentralized peer-to-peer networks that are not owned, controlled, or managed by us. You agree and understand that the protocols of blockchain networks are subject to errors, forks, hacker attacks, changes, and other unforeseen impacts that are beyond our control and could lead to the loss of your Virtual Assets, and we cannot be held responsible for such losses.

6.13. We cannot guarantee that a transaction you initiate to receive a Service will be confirmed on the relevant Network. You understand and agree that the transaction you send may not be confirmed or its processing may be significantly delayed by the relevant Virtual Assets Network used to process the transaction.

6.14. We cannot guarantee the execution of your Application following these Terms if the Network delays the transaction used to process the transaction.

6.15. We offer a wide range of Virtual Assets. At the same time, we reserve the right to cancel the support of any Virtual Asset (delisting) and notify you of this on the Website or via Releaso.

6.16. From the moment of such notification, you have one month to withdraw the Virtual Asset in question. If the funds are not withdrawn after the specified period, they will be irreversibly lost without the possibility of recovery, compensation, or reimbursement.

7. Liability and Compensation for Damages

7.1. You use Releaso at your discretion and risk.

7.2. Releaso agrees to make reasonable efforts to ensure timely processing of Requests, but Releaso makes no representations or warranties regarding the time required to complete processing, as this process depends on various factors beyond Releaso's control. Services are provided on an "as is" and "as available" basis without any representations or warranties, whether express, implied, or statutory. Releaso does not guarantee that any Request will be accepted. You hereby understand and agree that Releaso is not responsible for any losses or damages arising from or in connection with:

• any inaccuracy, defect, or omission of virtual asset price data;
• any error or delay in transmitting such data;
• interruption of such data transmission.

7.3. To the fullest extent permitted by law, neither Releaso nor its subsidiaries and affiliates, beneficiaries, owners, shareholders, board members, directors, representatives, lawyers, officers, managers, employees, agents, and contractors shall be liable for any loss of profit, decrease in value, or loss, damage, corruption, or leakage of data, or any special, incidental, indirect, consequential, or similar damages arising in connection with the authorized or unauthorized use of the Site or Services, or these Terms, except in cases where a final court decision establishes that such losses were the result of fraud, intentional misconduct, or willful violation of applicable law by Releaso.

7.4. You agree to indemnify Releaso, its subsidiaries and affiliates, beneficiaries, owners, shareholders, board members, directors, representatives, lawyers, officers, managers, employees, agents, and contractors for any claims, actions, disputes, investigations, demands, lawsuits, costs, expenses, and damages related to:

• your use of the Services;
• your violation of these Terms;
• your violation of other policies, guidelines, or instructions of Releaso;
• your violation of any applicable law, regulation, or third-party rights while using the Services.

7.5. You acknowledge that Releaso is not responsible for the actions of third parties providing you with investment or financial advice, investment services, or other types of services.

7.6. You are responsible for the security of your passwords. Releaso cannot be held liable for your loss of these credentials or for any unauthorized access to your assets that may result from such loss. We cannot be held responsible for any damage caused to you as a result of phishing attacks.

7.7. We are not liable for:

• 7.7.1. The accuracy of the information you provide;
• 7.7.2. Interruptions or lack of access to Releaso, if such issues occur through no fault of ours;
• 7.7.3. Power outages, data transmission problems, or connectivity issues that arise through no fault of ours;
• 7.7.4. Third-party rights violations resulting from your actions while using the Wallet.

7.8. You agree that Releaso will not be liable for delays, interruptions, or service outages directly or indirectly caused by any reasons or circumstances beyond our control, including, but not limited to, issues with telecommunications, computer, and other systems; changes in political regimes, civil strikes; actions of third parties not controlled by Releaso; any delays or failures caused by natural disasters, terrorist attacks, civil unrest, war, fire, other catastrophes, or any other circumstances beyond our control.

8. Intellectual Property Rights

8.1. All rights to the text, graphics, patents, editorial content, data, formatting, graphics, illustrations, HTML, images, software, and other content of the API, website, etc. ("Proprietary Materials") that you see or read on the Website belong to us.

9. Termination of Terms

9.1. This Agreement remains in effect as long as you own a Releaso Account.

9.2. You may delete your Account at any time. Before closing your User Account, you must withdraw all your assets to external wallets.

9.3. If the User has not withdrawn assets to external wallets but has yet to use the Account, Releaso acts following clauses 5.5 and 5.6 of these Terms.

10. Complaint Review, Dispute Resolution, and Applicable Law

10.1. Releaso always strives to provide efficient and professional services and will make efforts to provide timely, polite, and informative responses to every inquiry received. You have the right to file a complaint about the Services. Complaints should be sent to Releaso by sending an email to [email protected]. Releaso undertakes to review the complaint and provide a response within 14 days from its initial submission. Releaso records and analyzes all complaints to improve the quality of the Services provided.

10.2. Releaso and you agree that any disputes between you will first be resolved through mutual negotiations. In this case, you should contact Releaso by sending an email describing the dispute to [email protected], and Releaso will contact you via the email used for registration or other contact details provided by you when creating the Account.

10.3. The provision of Services is governed and interpreted following the laws of Lithuania, and the parties submit to the exclusive jurisdiction of Lithuanian courts.

11. Form of Terms of Use

11.1. You and Releaso confirm that the electronic version of these Terms of Use is legally equivalent to Terms of Use executed in writing and signed by both parties.